Refund & Cancellation Policy
Last updated 10 October 2026
This policy applies to payments made through this platform. Where a signed client proposal or contract sets different terms, that document applies.
Team workshop days
- Rescheduling is free with at least 14 days' notice, subject to facilitator availability.
- Cancellation 14 days or more before the workshop: full refund of the workshop fee.
- Cancellation less than 14 days before: 50% refund. Travel already booked on actuals is not refundable.
Individual seats on open dates
Full refund up to 7 days before the date, or a free transfer to a later date or a colleague at any time.
Optional services
Momentum Series sessions not yet delivered are refunded pro rata. The Partnership Platform annual fee is refundable within 14 days of activation.
If we cancel
If we have to cancel, you choose a new date or a full refund.
How to request
Email saurav.atri@the-intellect.com. Approved refunds return to the original payment method, usually within 5–10 business days.